Case Study 6

Event Management

The Challenge
  • Damage repair coordination was inconsistent
  • Low productivity of show and technical staff
  • Lack of knowledge in the specialty paint capabilities
  • Excess fleet due to unknown inventory
  • Multiple suppliers handling valuable assets for logistics, maintenance, vehicle prep and on-site event support
  • Operated with inadequate systems inaccessible for supplier data entry
  • Inefficient logistical arrangements coordination
  • Broken processes, policies and procedures
 

Case Studies

Real world stories about QEK in action.

QEK Solution
  • Implementation of monthly Key Performance Indicators (KPI's) to measure timing of vehicle prep
  • Provided additional staff training
  • Redesigned processes, policies and procedures to more efficiently utilize company assets
  • Applied state of the art paint, fabrication experience and capabilities
  • Implemented eGAMS software to improve product inventory usage and more efficient movement between locations
Results
  • Vendor consolidation
  • Reduced vehicle prep processing time
  • Established quality standards for vehicle prep
  • Due to process efficiencies and managing staff productivity, garage operations assumed 40% more workload
  • Maximized utilization of vehicles resulting in an inventory reduction of 47%
  • Eliminated redundant systems and automated manual processes, resulting in a reduction of 3 FTE's